FAQS
Everything you need to know before your visit.
We’re located at the NSW Sport and Recreation Centre (207 Barry Way). Follow signs to the NSTC building.
Park check-in: via the clubhouse path to the right of the main building.
Acro check-in: via the main building reception.
Accessible parking is available at both locations. Change rooms are also available.
Yes. You need to be a financial member to pre-book online. Memberships are valid for 12 months (May 1 to April 30).
NSTC Access Membership: $77 annually
NSTC Summer Membership: $39 for summer-only access
Free Visitor Access Membership allows walk-in bookings (subject to availability), but not online pre-booking.
Yes – if there’s availability. You’ll need at least the free NSTC Visitor Access Membership (SnowID). Walk-in bookings only.
No, you need a membership to use any facility at the NSTC.
This can be a financial or non-financial membership.
Park check-in is at the Clubhouse; Acro is at the JLH building reception.
Yes, our staff can help you with membership and booking on arrival – if there’s space in your session.
Yes. Private bookings are available for both Park and Acro.
Minimum 14 days’ notice
30% deposit once quote is accepted
Fill out our Private booking enquiry form
Community sessions:
Medical cancellations (with certificate) 48+ hours in advance: full refund minus card fees
Within 48 hours: may reschedule (no refund) within 30 days
Other reasons: refund possible with written notice and valid reason (20% cancellation fee + card fees)
Private/group bookings:
14+ days: full refund minus $100 per session
7–14 days: 20% cancellation fee
Less than 7 days: deposit retained
Multiple bookings: 50% fee applies for cancelled sessions with 7+ days’ notice
All cancellations must be emailed to nstc@snow.org.au. No phone cancellations.
Yes! Spectators are welcome at both Park and Acro sessions.
Park facilities include:
Picnic tables
Viewing deck
Drinks & snacks
NSTC merchandise
Acro: Spectators should remain in the reception area due to limited indoor space.
No, it’s reserved for authorised high-performance and sporting groups.
Sessions may be cancelled in high winds, lightning, or low light. If cancelled under 1 hour in, you can reschedule or get a 50% refund.
Yes, outside of changing areas.
Facilities
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